SERGAS has always positioned itself as a pioneer in the Gas Industry by continuously thriving to improve the quality of its products and services while keeping the safety of people and the environment on top of its priorities. We trust in the leadership role of our Line Management in maintaining a proper and effective communication protocol throughout the Company’s structure to implement Integrated Management System. The following commitments must be honored internally by all members of our organization and shared with all interested parties to ensure end to end compliance:

• In our constant endeavor to achieve customer satisfaction, we commit ourselves to meet the expectations, specified and unspecified requirements of our customer with utmost care and service. 
• We support and contribute to the society by the prevention of pollution and depletion of natural resources arising from our products and services, establishing sustainability policy and creating awareness to all our employees, stakeholder and interested parties.
• We believe in the fact that our employees are the real assets and prevents employees, Stakeholders and other interested parties from injury and ill health.
• We ensure that all our processes, procedures and policies shall be reviewed annually for continuous improvement respecting the applicable national and international codes and regulations pertaining to our products and services.
• Embracing innovation and technological advancement as part of our Corporate growth to always stay ahead of the competition by providing better service to our Clients.
• We motivate and contribute to the development of the employees by providing training in the appropriate use of its Quality, Health, Safety and Environment management systems.  
• We ensure that the overall effectiveness of the IMS shall be reviewed periodically by evaluating performance against the set QHSE objectives and implementing new improvement in line with strategic direction and business needs.  
• We believe that preserving the knowledge and expertise is the key to success and ensure that policies, processes and procedures were established and implemented to identify, preserve and communicate.
• We ensure effective communication by providing awareness and displaying the QHSE policy on various locations of the company and its branches including the company website for the public, stakeholders and other interested parties.

The commitments listed are in addition to SERGAS basic obligations to comply with national & international standards.